Shipping Info
COVID-19 Update
We are currently anticipating shipping delays with handling time taking up to 5 days due to COVID-19. Please know we are monitoring the situation closely and working hard to ship your orders as soon as we can. Thank you for your patience during this difficult time.
Click here to track your order status. Feel free to contact us at support@ororowear.com if you need any help.
Shipping
At OROROwear, we pride ourselves on our speed and focus. We aim to get your items delivered as quickly as possible. Most orders will be processed within 24 to 48 hours - excluding weekends and holidays.
Please refer to the table below for an estimate of shipping costs and delivery times.
| Country | ORDER VALUE (USD) | SHIPPING CHARGE (USD) | DELIVERY TIME |
| United States | $0.00-$49.99 | $5.00 (Ground Shipping) |
5-7 Business Days |
| $50.00-$149.99 | FREE (Ground Shipping) | 5-7 Business Days | |
| $50.00 and up(outlet) | $5.00(Ground Shipping) | 5-7 Business Days | |
| $50.00 and up(outlet) | $15.00 (Express Shipping) | 3-7 Business Days | |
| $0.00-$149.99 | $9.99 (Express Shipping) | 3-7 Business Days | |
| $150.00 and up | FREE (Express Shipping) | 3-7 Business Days | |
| Outside of the United States | $0.00-$249.99 | $24.99 (Express Shipping. Duty included) | 7-10 Business Days |
| $249.99 and up | FREE (Express Shipping. Duty included) | 7-10 Business Days |
Tax & Import Duties
Sales tax is included in the price stated on our website. We cover any customs and import duties on orders up to $2,500. If you happen to be asked to pay any customs or import duties, please contact our Customer Care team here with proof of payment and we will refund charges when applicable. In certain cases, orders exceeding $800 may be subject to customs clearance which may cause a delay in shipping.
Orders placed from outside the United States may be subject to customs and import duties.
*Please contact us if you plan on making an order exceeding $2,500.