Shipping, Return & Exchange

Shipping

 

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. Most orders will be processed within 24-48 hours, excluding weekends and holidays, please refer to the table below for various shipping times to various destinations.

 

COUNTRY EXPRESS SHIPPING
COST (SHIPPING CHARGE) DELIVERY TIME (BUSINESS DAYS)
United States

FREE for orders over US$150,

otherwise US$9.99

3-7 days
Canada

FREE for orders over US$250,

otherwise US$24.99

(Delivery/Custom Duty included)

3-7 days
Others

FREE for orders over US$150,

otherwise US$9.99

3-7 days


Returns & Exchanges

 

Don't love it? Return it. It's that easy.

We will gladly exchange all unwashed and unworn heated apparel in its original condition within 30 days of your order date when accompanied by the original packing.

*FREE return shipping in USA

Note: The original shipping fee and insurance are non-refundable.

CLICK HERE to request a return or exchange for ororowear.com orders.